As the weather begins to turn to the season that leads us to think about baseball games, getting out of town for some off-roading action, and spending time with our family and friends, so many customers are coming to us at Chuck Hutton of Memphis looking for the ideal vehicle. Many consumers who are on the hunt for their family or businesses’ perfect new SUV or truck are looking for one that has fared well in satisfaction indexes, as benchmark measurements for great performance are readily available.
Chevrolet ranked amazingly well in the recently published J.D. Power 2022 U.S. Customer Satisfaction Index, displaying a finish significantly above the segment average, and beating out big names like Volkswagen and Ford. The J.D. Power U.S. Customer Service Index Study measures the average satisfaction with service after completed repair or maintenance work and bases their review on five important metrics: service quality, advisory, vehicle pickup, facility conditions, and service initiations.
This year’s study also introduced changes such as valet, remote vehicle servicing, and how smoothly customers felt their online and smartphone app payment options were processed. Boasting a CSI score of 852 out of a possible 1,000, Chevy was above the industry average. Satisfaction is the highest among those who incorporated these online and mobile options, as customers realized they had a high level of enjoyment regarding the convenience and speed this offers.
You can’t go wrong with a vehicle like the awesome and always-ready 2022 Chevy Blazer: it offers cool, Camaro-inspired styling, sharp handling for an SUV, an excellent standard infotainment system, and a brand-new 2-tone roof option. The Blazer aptly competes with two-row crossovers such as the Ford Edge, Honda Passport, and Hyundai Santa Fe. The turbocharged 2.0-liter inline 4 engine now replaces the outgoing 2.5-liter non-turbo powertrain, and you’ll be enjoying a generous 64.2 cubic feet of the cargo hold with the rear seats folded down.
To keep up with competition, the 2022 Silverado you’ll find right here at Chuck Hutton was given a significant refresh for the year. There’s a new exterior design with an all-new grille and front fascia, the off-road-ready ZR2 model, more torque on the 2.7-liter engine, an increase in towing ability by 4,000 lbs on the diesel model, the Super Cruise semi-autonomous driving aid, and animated lighting sequence upon approach on LT models and above. We know that Chevy will always be at the top of awards and satisfaction indexes, and we can’t wait to see how coming models and electrification will still be winning customers over with the excitement and refined quality of every new release!
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